Terms & Conditions

Welcome to BlueBanana.eu, an official website of Blue Banana (on-line) Limited.

Blue Banana (on-line) Limited and its affiliates provide access to the BlueBanana.eu website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the BlueBanana.eu website. By using the BlueBanana.eu website, you signify your agreement to be bound by these conditions.

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. Blue Banana (on-line) Limited reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Policy, which also governs your visit to BlueBanana.eu, to understand our practices.

3. Access to BlueBanana.eu

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

Blue Banana (on-line) Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Blue Banana (on-line) Limited. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of BlueBanana.eu and its affiliates without express written consent. You may not use any meta tags or any other 'hidden text' utilising BlueBanana.eu's or its affiliates' names or trademarks without the express written consent of Blue Banana (on-line) Limited. Any unauthorised use terminates the permission or license granted by Blue Banana (on-line) Limited.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of BlueBanana.eu as long as the link does not portray BlueBanana.eu, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any BlueBanana.eu logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for any of the following:

6. Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Blue Banana (on-line) Limited, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Blue Banana (on-line) Limited and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Blue Banana (on-line) Limited, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Blue Banana (on-line) Limited's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without Blue Banana (on-line) Limited's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Blue Banana (on-line) Limited's express written consent.

7. Copyright claims

Blue Banana (on-line) Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

8. Trademarks

BLUEBANANA.EU and other marks indicated on our website are trademarks or registered trademarks of Blue Banana (on-line) Limited, in the European Union and/or other jurisdictions. BlueBanana.eu's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Blue Banana (on-line) Limited. Blue Banana (on-line) Limited's trademarks and trade dress may not be used in connection with any product or service that is not BlueBanana.eu's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BlueBanana.eu. All other trademarks not owned by Blue Banana (on-line) Limited that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BlueBanana.eu.

9. Product information

We have made every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours that you will see depend on the colour resolution of your monitor, we cannot guarantee that your monitor's display of these colours will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate. However, we do make a big effort to give you as much accurate information as possible about each item's sizing.

We will take all reasonable care to ensure that all descriptions and prices of the products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices or promotions.

Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a small delay between the time an order is placed and the time it is accepted, the stock position relating to a particular item may change. If an item you have ordered becomes out of stock before we accept the order we will notify you as soon as possible and you will not be charged for the out of stock item.

10. Our contract

When you place an order to purchase a product from BlueBanana.eu, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched (the 'Dispatch Confirmation Email '). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Blue Banana (on-line) Limited when you place an order.

11. Returns

Please review our Returns Policy, which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in Order Cancellations.

12. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the thousands of products in our catalogue are wrongly priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

13. Customs

When ordering goods from BlueBanana.eu for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from BlueBanana.eu, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

14. Children

BlueBanana.eu does not sell products for purchase by children. If you are under 18, you may use BlueBanana.eu only with the involvement of a parent or guardian.

15. Electronic communications

When you visit BlueBanana.eu or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

16. Alteration of Service or Amendments to the Terms & Conditions

We reserve the right to make changes to our website, policies, and these Terms & Conditions of use and sale at any time. You will be subject to the policies and Terms & Conditions of use and sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

17. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

18. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

19. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Your statutory rights are not affected by these terms and conditions.

20. Entire agreement

The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Blue Banana (on-line) Limited, trading as BlueBanana.eu. Any waiver of any provision of the Terms & Conditions will be effective only if in writing and signed by a Director of Blue Banana (on-line) Limited.

21. Our details

BlueBanana.eu is a trading name for Blue Banana (on-line) Limited.

Blue Banana (on-line) Limited
PO Box 543
Ashford
Kent
TN23 9UH
United Kingdom