We are totally committed to protecting the privacy of our site visitors and customers. We will not disclose any information to third parties except where it is a necessary part of providing a service to you; for example, arranging for an item to be sent to you. Your peace of mind is very important to us and we will do all we can to maintain your privacy.
Registering with BlueBanana.eu allows you to purchase our products and access the services being offered. We ask for your name, telephone number, home address, email address and details of the method by which you wish to pay for items purchased.
When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our web site to help us develop and improve it further.
We collect only the personal data that you volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies or private organisations. We do not collect or use personal data for any purpose other than to provide you with the goods or services which you have requested. Email addresses or telephone numbers collected allow us to contact you expediently if there is a problem with an order. Your information may also be provided to our third party service providers to complete the fulfilment of your order.
By registering with or becoming a customer of BlueBanana.eu and by providing us with your email address, telephone number and postal address you consent to receive communication from us about our latest products, services and special offers that you may be interested in. This will usually be in the format of a newsletter. The information provided may also be used to notify you of products and services of third parties, which may be of interest to you.
All customers of BlueBanana.eu can opt out of receiving marketing material sent by us or/and by third parties. To do this you can visit your account page by logging in and making the necessary changes. Newsletter subscribers can opt out by notifying us through email or by post - please assist us by writing "unsubscribe" in the subject heading.
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit the BlueBanana.eu website, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
BlueBanana.eu takes the security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well protected and secure environment.
We give you the option of using a secure transmission method to send us the following types of personal data: primary personal data (such as name and contact details), identifiers (such as credit card details or your website password). We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. Our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
Username and passwords are provided to you as a customer of BlueBanana.eu. This allows you private access to information that we are holding, like the account information. You are able to access your online account via the Internet and to check the accuracy of information held. If you wish to update, amend or delete any details, the online account gives you this access.
Our security procedures mean that we may request proof of identity before we reveal information. For online access, this proof of identity will take the form of your e-mail address and password submitted upon registration or changed subsequently. We would strongly recommend that you do not use the browser's password memory function, as that would permit other people using your terminal to access your personal information - if you need to write down your password, keep it somewhere safe.
Under the Data Protection Act 1998, you are also entitled to view any information we hold on you by paying a small fee. If any information on you is incorrect, please inform us immediately and we will make the necessary changes and contact you with confirmation of the changes.
We will not pass or sell your information to any third party companies without your prior consent. Links to any third parties are provided to help and improve the service that we provide. However, we have no control over the content of these websites and are not responsible for any material which may offend you. We will do our best to ensure that only relevant and quality links are provided.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and post code details is to check against Security Alert or Fraud Prevention schemes. At all times where we disclose your information it will remain secure.
By becoming a customer of BlueBanana.eu you consent to the collection and use by Blue Banana (on-line) Limited in the methods previously outlined.
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a cheque for £10.00 payable to 'Blue Banana (on-line) Limited' and a written request to the Data Protection Manager, Blue Banana (on-line) Limited, PO Box 543, Ashford, Kent TN23 9UH quoting "Security and Privacy Enquiries". If you think the information we hold on you is incorrect, please contact the Data Protection Manager quoting "Security and Privacy Enquiries".
You can request the details of personal data which we may hold about you by sending an email to firstname.lastname@example.org or by sending postal mail to this address:
Data Protection ManagerBlue Banana (on-line) LimitedPO Box 543AshfordKentTN23 9UHUnited Kingdom