Contact Us

Feedback and Questions

We are pleased to hear from our customers and are always grateful for any time you spend providing us with the feedback we need to ensure that you are completely satisfied; we want you to return to the site, find the products you are looking for and to recommend us to your colleagues, friends and family. If you have any questions or feedback please do not hesitate to contact a member of the bluebanana.eu customer care team, who will be delighted to answer any questions you may have.

For your convenience, you can find answers to the most frequently asked questions here. Please check if your question is listed prior to contacting our customer care team.

Customer Services

Information regarding the use of our website, how to purchase on-line, our policies and relevant contractual arrangements can be accessed from the links at the foot of the page.

Should you not find the information you need or you have a more specific query, please contact us. For efficiency and speed of response, we prefer to receive communications by email.

If the query regards an order you have placed on our website, please be sure to include your order reference number and full name. We will endeavour to respond to all enquiries within 24 hours, not including weekends or bank holidays.

Email

You can email us at the following email addresses:
orders@bluebanana.eu for order status and any amendment requests;
returns@bluebanana.eu for returns, exchanges and refunds;
care@bluebanana.eu for any other enquiries or communications.

Post

Customer Care
Blue Banana
PO Box 543
Ashford
Kent
TN23 9UH
United Kingdom

Company registered office

Blue Banana (on-line) Limited
77 Avery Hill Road
New Eltham
London
SE9 2BJ
United Kingdom